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Privacy Policy

This privacy statement was last updated on 15 October 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.ralph-m.fr/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

RALPH M
Route de Brissarthe
49330 Miré
France
Website: https://www.ralph-m.fr/en/
Email: commercial@ex.comralph-m.fr

Annex

WPML

WPML uses cookies to identify the visitor’s current language, the last language visited, and the language of logged-in users.

While you use the plugin, WPML will share data about the site through the installer. No data about the user themselves will be shared.

WooCommerce

The site presents a product catalogue. The prices shown are for information only. No orders are placed and no payments are taken on the site.

This section describes the personal data that browsing the catalogue may collect, store and share, and who may have access to it.

What we collect and store

While you visit the site, we keep track of:

Products you have viewed: this allows us, for example, to display products you have recently looked at.

Technical browsing data, such as browser type: this is used to operate and secure the site.

We use cookies to remember this information while you browse the site.

The site does not ask for a billing address, a shipping address, payment details or card details. No customer account is required to browse the catalogue.

If you contact us through a form, the information you enter (name, first name, email, company and message) is used to reply to your request.

We keep this information for as long as needed to handle your request, and for no more than 36 months if no contract is concluded. We do not keep order data, because no orders are placed on the site.

Who on our team has access to the data

Members of our team have access to the information you send us through forms. For example, the people handling enquiries can see your name, your email and the content of your message.

Our team has access to this information in order to reply to you and follow up on your request.

What we share with others

We do not share your data with a payment platform or a carrier: the site takes no payment and ships no orders online.

Technical providers may process data only in order to run the site (hosting, sending messages from forms, and cookie services where you have consented).

WPML Translation Management

WPML Translation Management will send the email address and name of each assigned manager and translator, as well as the content itself, to the Advanced Translation Editor and to the translation services used.

This information relates to the people who translate the site, not to visitors.

WPML Multilingual & Multicurrency for WooCommerce

WPML Multilingual & Multicurrency for WooCommerce will use cookies to understand the information displayed when several languages are used, and to keep the chosen language during browsing.

WPML Multilingual & Multicurrency for WooCommerce will also use cookies to identify the language and, where applicable, the currency displayed. Prices remain indicative: no order is recorded and no payment data is collected.

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services used.

These are the texts of the site, not visitors’ personal data.

Complianz | The Privacy Suite for WordPress

This website uses Complianz Privacy Suite for WordPress to collect and record consent based on the browser and the device. For this feature, your IP address is anonymised and stored in our database.

This service does not process any information that can identify a person and does not share any data with the service provider. For more information, see the Complianz Privacy Statement: https://complianz.io/legal/privacy-statement/