Frequently Asked Questions

RALPH M. holds the Entreprise du Patrimoine Vivant (EPV) label, a distinction awarded by the French State recognizing the excellence of its craftsmanship. We are also members of the Filière Française de l’Art de Vivre, reflecting our commitment to high-quality French manufacturing.

All our creations are made in our workshop in France near Angers, in the heart of Anjou. Each piece is crafted using artisanal know-how, with particular attention paid to materials, finishes, and build quality.

Our collections are presented through a network of partner retailers in France and abroad. You can find the nearest point of sale using our “Find a retailer” section.

All our creations are made to order in our workshop. The average manufacturing lead time is 8 to 10 weeks, subject to the availability of raw materials.

Delivery is organized by your retailer. Depending on your project, it may include the installation of your furniture directly in your home. The specific terms will be provided to you when you place your order.

All our creations are covered by warranties against manufacturing defects under normal use. Find details of our warranties in the dedicated section.

Each material requires specific care. We provide maintenance recommendations in the care section to ensure the lasting beauty, comfort, and quality of your RALPH M furniture.

The majority of our collections are customizable. You can choose from our fabric collections, wood finishes, and several options depending on the model to create furniture that reflects your style.

Our expertise enables us to support residential and professional projects requiring adjustments to dimensions, finishes, or specific configurations. We invite you to contact your retailer or get in touch with us to review your project.

Our team remains at your disposal to answer all your inquiries. You may contact us via our contact form or get in touch with your RALPH M reseller.